Services
CBS offers a comprehensive range of maintenance and repairs services and bespoke facilities management packages, tailored to meet the needs of individual clients and their residents.
With a 24-hour customer service call centre, adopting a 'one call does it all' approach, we offer:
- A 24/7 responsive repairs service, using the fully automated OPTI-TIME system to ensure that all customers are offered convenient appointments
- Dedicated, multi-skilled voids teams
- Programmed repairs, including Decent Homes Standard projects
- Cyclical external and internal decorations
- Gas servicing and breakdown cover
- Technical support, quality control and performance monitoring
- Project management, including resident and leaseholder consultation
- Asset management, including stock condition surveys and SAP surveys
- Local authority-approved installation of aids and adaptations
